Accept Payments Your Way
Key in payments, process phone orders, or accept customer payments from anywhere.
Accept
Manage
By Industry
By Channel
Special Cases
VIRTUAL TERMINAL
Our virtual terminal gives you a secure, browser-based way to accept payments, process phone orders, and manage transactions without extra hardware.
POWERFUL. FLEXIBLE. BUILT FOR MERCHANTS.
Key in payments, process phone orders, or accept customer payments from anywhere.
Built with bank-grade security and compliance-first workflows you can trust.
See transactions, settlements, refunds, and chargebacks in one simple dashboard.
Real humans, real support, and guidance for your payment operations.
HOW IT WORKS
STEP 01
Tell us about your business, current setup, and statement pain before you commit to onboarding.
STEP 02
Charm reviews how you take payments, where disputes happen, and what tools belong in your dashboard.
STEP 03
When you are ready, Charm gives you one dashboard for payments, support, and chargeback activity.
YOUR BUSINESS. TOTAL CONTROL.
See payments, payouts, refunds, customers, and disputes in one place - so your team knows what happened, what needs attention, and what gets paid next.
Today's payment activity
Sales
$18.4K
Settled
$12.9K
Disputes
2 open
Transaction flow
Recent activity
CHARGEBACK READINESS
Keyed payments and phone orders can carry more dispute risk because the card is not physically present. Charm helps merchants create cleaner workflows around authorization, receipts, customer notes, and transaction records.
Before processing, verify the customer's name, contact information, billing details, and order information.
Give the customer a receipt or payment confirmation that clearly explains what was charged and why.
Document what was purchased, who authorized it, and how the product or service was delivered.
Look for rushed requests, mismatched information, repeated failed attempts, or orders that do not fit the customer's normal behavior.
These practices are designed to support better payment operations and dispute readiness. They do not guarantee dispute outcomes.
BACKED BY RESULTS.
"Charm gave us a clearer view of card payments, refunds, and dispute activity without adding another complicated system."
- BOUTIQUE OWNER
"We could finally see sales, payouts, and chargeback issues in one place instead of chasing reports across different tools."
- RESTAURANT OWNER
"The support workflow made it easier to track payment questions and keep our team focused on customer orders."
- E-COMMERCE MERCHANT
Get a personalized audit and see where your current payment setup can improve.