Accept At The Counter
Support in-person card payments for retail counters, service desks, field teams, and event setups.
Accept
Manage
By Industry
By Channel
Special Cases
CARD PRESENT
Charm Payments helps merchants accept in-person card payments with clearer reporting, reliable workflows, and support for real operating environments.
COUNTER. FLOOR. FIELD.
Support in-person card payments for retail counters, service desks, field teams, and event setups.
Use receipts, refund records, and transaction details to keep customer payment history clearer.
See card-present activity alongside payouts, refunds, and dispute signals in one operating view.
Create a clearer path when a payment, refund, terminal issue, or customer question needs follow-up.
HOW IT WORKS
STEP 01
Tell us about your business, current setup, and statement pain before you commit to onboarding.
STEP 02
Charm reviews how you take payments, where disputes happen, and what tools belong in your dashboard.
STEP 03
When you are ready, Charm gives you one dashboard for payments, support, and chargeback activity.
YOUR BUSINESS. TOTAL CONTROL.
See payments, payouts, refunds, customers, and disputes in one place - so your team knows what happened, what needs attention, and what gets paid next.
Today's payment activity
Sales
$18.4K
Settled
$12.9K
Disputes
2 open
Transaction flow
Recent activity
CHECKOUT READINESS
Card-present sales can still create disputes when receipts, refunds, or customer expectations are unclear. Charm helps merchants keep payment records, receipt details, and refund activity easier to review.
Retain receipts or payment confirmations that connect the customer, amount, date, and purchase details.
Track refunds, partial refunds, exchanges, and customer service notes in a consistent workflow.
Make sure terminal names, locations, and transaction references make sense for later review.
Review repeated refunds, customer complaints, and unusual terminal activity before they become larger issues.
These practices are designed to support better payment operations and dispute readiness. They do not guarantee dispute outcomes.
BACKED BY RESULTS.
"Charm gave us a clearer view of card payments, refunds, and dispute activity without adding another complicated system."
- BOUTIQUE OWNER
"We could finally see sales, payouts, and chargeback issues in one place instead of chasing reports across different tools."
- RESTAURANT OWNER
"The support workflow made it easier to track payment questions and keep our team focused on customer orders."
- E-COMMERCE MERCHANT
Get a personalized audit and see where your current payment setup can improve.